![]() ![]() We’ll let you know when items are ready for collection. ![]() Bikes can take up to 14 working days to be available. For items other than bikes this usually takes 2 - 4 working days. We can arrange for all items to be collected from store. They are, however, available for click and collect. Bikes are delivered by DPD who provide a delivery window via text message on the day. Some electric cargo bikes are not available for delivery. In stock bikes are usually shipped within 14 days of you ordering as they undergo a Pre Delivery Inspection before dispatch. Free shipping orders are sent with Royal Mail and for bulky items, we may use DPD (at no extra cost). We ship accessories Monday - Friday and aim to dispatch all orders within 2 days of receiving them. Please note that not all bikes come with pedals - please check the specification on each bike, we’ll include it on there. It can vary from bike to bike, but usually you’ll need to: fit the front wheel, install the handlebars and fit the pedals. In order to package your bike safely, you will need to do a small amount of assembly when it arrives. Bikes are usually delivered by DPD within the UK. Most of our cardboard and packaging are recycled from incoming deliveries. All the necessary paperwork and accessories will be packed inside too. Padding is used on all the necessary areas and your bike is loaded into a sturdy cardboard bike box. Next, your bike will be prepared for shipping. A PDI is a checklist that the mechanic follows to confirm that all parts of your new bike are up to our high standards. Your bike will be built and will undergo a Pre Delivery Inspection (PDI) by one of our expert mechanics. Once you have purchased your new bike from us, it will be put into the build queue for one of our workshops.
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